Terms & Conditions

Introduction:

Prabhuji and/or its affiliates (“Prabhuji”) provide website features and other products and services to you when you visit or shop at www.prabhujipurefood.com, to use our products or services. Prabhuji provides the services subject to the following terms and conditions. By using Products or Services through www.prabhujipurefood.com, you wilfully out of free will unconditionally agree to these below conditions.

Privacy:

Please review our Privacy Policy, which also governs your use of all information (whether personal or public).

Electronic Communications:

When you use any of Prabhuji’s services or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail/text message. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright:

All content included in or made available through any of the availed services, such as text, graphics, logos, button icons, images, audio clips, and data compilations is the property of Prabhuji or its content suppliers and shall be protected and governed by laws of the land in India. All unwarranted copies of content are strictly prohibited and illegal.

Trademarks:

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any service are trademarks or service marks of Prabhuji or its affiliates or its content suppliers but you by availing of the services do not get any right for copying or using the same.

Your Login Account:

If you register yourself with the portal, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility for the authenticity of the information and for all activities that occur under your account or password. However, Prabhuji reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion with no damage or demure payable to you.

Risk of Loss:

All items purchased through electronic mode through this website are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier (shipping partner) for dispatch.

Returns, Refunds, And Title:

Prabhuji will take the return of the product in case of only expired product or above shelf life. In this case, we will refund the entire amount deducting the fixed shipment charges into your store credit for future purchases.

Any kind of return regarding product quality and packaging will be at the sole discretion of Prabhuji and will be considered only after proper checking and required proofs submitted by the customer. Any kind of complaint regarding the product and shipment will be sent to enquiry@prabhujipurefood.com

With product details, shipment details, payment details, and necessary photographs.

All the queries will be questioned and answered via email at enquiry@prabhujipurefood.com

Disclaimer Of Warranties And Limitation Of Liability:

The prabhuji services and all information, content, materials, products (including software), and other services included on or otherwise made available to you through the website services are provided by prabhuji on an “as is” and “as available” basis unless otherwise specified in writing. prabhuji makes no representations or warranties of any kind, express or implied, as to the operation of the prabhuji services, or the information, content, materials, products (including software), or other services included on or otherwise made available to you through the prabhuji services unless otherwise specified in writing. you expressly agree that your use of the prabhuji services is at your sole risk.

To the full extent permissible by applicable law, prabhuji disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. prabhuji does not warrant that the prabhuji services, information, content, materials, products (including software) or other services included on or otherwise made available to you through the prabhuji services, prabhuji servers or electronic communications sent from prabhuji are free of viruses or other harmful components. prabhuji will not be liable for any damages of any kind arising from the use of any prabhuji service, or from any information, content, materials, products (including software), or other services included on or otherwise made available to you through any prabhuji service, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Disputes:

Any dispute or claim relating in any way to your use of any prabhuji Products / Services, or to any products or services sold or distributed by prabhuji or through www.prabhujipurefood.com will be subject to the exclusive jurisdiction of the court of West Bengal.We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.

Minimum order:

Any order of ₹ 300 and above will be accepted only. It is inclusive of all taxes and packaging.

Payments:

We support the following payment options at prabhuji.com:

1. Credit Card
2. Debit Card
3. Net banking

There are no hidden charges. You pay only the amount that you see in your order summary at the time of checkout. If you see any charges on your credit/debit card for purchases made but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you’re still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it. Please email us at enquiry@prabhujipurefood.com

In case of a payment failure, please retry to ensure: Information passed on to the payment gateway is accurate i.e. account details, billing address, password (for net banking), etc. Kindly also check if your Internet connection has been disrupted in the process. If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days. You can email us at enquiry@prabhujipurefood.com with your order number for any clarification.